Returns and refunds

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact our Customer Care team at info@ibuayurveda.com.au. For health and hygiene purposes we do not offer refunds for change of mind.

We encourage you to make enquiries about the bengkungs suitability before purchasing.

For items returned within 30 days, a store credit or a replacement will be issued (please note: shipping costs not included).  Once we receive the returned items, we will process your request within 7 business days and you will be notified by email.